LYSENTA RESEARCH LAB
Shipping & delivery
Professional handling, discreet packaging and international delivery from China. Follow your order from preparation to arrival.
1. Order preparation
Orders are normally dispatched within 48 hours after order and payment confirmation. Dispatch time is not the same as delivery time. Pre-orders and unavailable items require separate confirmation.
2. Protective packaging
We use protective, multi-layer bubble wrap to reduce impact and compression during transit. Neutral, discreet packaging protects both the product and your privacy. Product-specific storage and handling instructions remain applicable.
3. International dispatch & tracking
Orders are dispatched from China to supported destinations worldwide. Tracking information is provided after dispatch. International carriers and local delivery partners may handle different stages of the journey.
4. Arrival & support
Check the package and batch information upon arrival. If it is damaged, delayed or missing, contact us with the order number, tracking number and photographs where relevant.
International delivery & labelling
Shipping labels and accompanying documents may be adapted to meet the carrier's and destination's lawful transport and import requirements. Product identity, batch traceability and laboratory records must remain accurate; labels do not override local restrictions.
Delivery times, charges & destinations
Available destinations, delivery estimates and shipping charges depend on the order and transport service. Confirm the applicable quotation before payment. Customs processing and local delivery can affect arrival time.
International shipping & import Contact us